FAQs

Gain the clarity you need with answers to all the most common questions we get asked.

Do you offer independent financial advice?

Yes, Blackstone Financial Management offers independent financial advice. Your recommendations will be shaped around your circumstances, goals and priorities.

Does the Financial Conduct Authority (FCA) regulate you?

Yes, Blackstone Financial Management Ltd is authorised and regulated by the Financial Conduct Authority (FCA). You can verify the firm and its registration number, 630530, on the FCA Register website.

Can I choose between meeting in person or on a video call?

Yes, you can meet your financial adviser in person or by video call. Use the Contact us page to arrange the format that works best for you.

Where are face-to-face meetings held?

Face-to-face meetings can take place at one of our offices or at another venue that is convenient for you. Our Contact us page includes the Cheadle Hulme and Warwickshire office details, so you can see which location suits you.

Do you have parking at your office?

Yes, parking is available when you meet us at the office. We can confirm the arrangements when your meeting is booked.

How long has Blackstone Financial Management been providing financial advice?

Blackstone Financial Management has been providing financial advice for 21 years. Our team page introduces the people behind that experience.

Where are you based, and do you work with clients outside your local area?

We are based in South Manchester and Warwickshire, and work with clients nationwide. Use the Contact us page to discuss how you would prefer to meet, wherever you are based.

Are your financial advisers Chartered or Certified?

Our financial advisers are Certified rather than Chartered. Our team page shows each team member’s qualifications and professional background.

Does your firm hold Chartered status as awarded by the Chartered Insurance Institute (CII)?

No, Blackstone Financial Management does not hold Chartered firm status from the Chartered Insurance Institute (CII). Our team page sets out the qualifications and experience of the individual advisers.

Does your firm hold Accredited status as awarded by the Chartered Institute for Securities & Investment (CISI)?

No, Blackstone Financial Management does not hold Accredited status from the Chartered Institute for Securities & Investment (CISI). Our team page sets out each team member’s qualifications and experience.

Do you have client reviews or written and video testimonials, and where can I view them?

Yes, you can read client reviews and watch video testimonials on our website, YouTube and social media. The What clients say page brings together first-hand experiences of working with Blackstone Financial Management.

What makes your firm different from other financial advisers?

Empathy sits at the heart of our approach. Our Why choose us page explains how we take time to understand what matters to you before making any recommendations.

What is your FCA registration number?

Our FCA registration number is 630530. Use the FCA Register website to check Blackstone Financial Management directly with the regulator.

What are the key cities, towns and areas where you work with clients?

We work with clients nationwide, including Greater Manchester, Birmingham, Chester, Liverpool, London, Bristol, York, Wrexham, Worcester, Wolverhampton, Warwick, Oxford and Stratford-upon-Avon. Your location does not prevent you from working with us.

Can you advise on mortgages?

Yes, we provide mortgage advice. Our team page introduces the mortgage specialists who can discuss the support you need.

Can you advise on equity release?

No, we do not provide advice on equity release. We will make this clear from the outset so you know which services are available.

Can you advise on personal pensions?

Yes, we advise on personal pensions. Your advice will be based on your circumstances and what you want your pension to help you achieve.

Can you advise on occupational pensions?

Yes, we advise on occupational pensions. We can review your arrangements as part of your wider financial plan.

Can you help me consolidate multiple pensions?

Yes, we can review multiple pensions and advise on consolidation. Any recommendation will be based on whether bringing them together is right for you.

Can you help me take my pension tax-efficiently?

Yes, we can help you plan how to take your pension tax-efficiently. Your financial adviser will consider this as part of your wider retirement plan.

Can you help with ethical or sustainable investing?

Yes, we can help with ethical or sustainable investing. We will discuss your preferences and reflect them in your investment recommendations where appropriate.

Can you help me invest an inheritance I have received?

Yes, we can help you invest an inheritance. We will take time to understand your goals before recommending how the money could support them.

Can you advise on self-invested personal pensions (SIPPs)?

Yes, we advise on self-invested personal pensions (SIPPs). Your financial adviser can consider a SIPP alongside your wider pension and investment arrangements.

Can you advise on final salary pension or defined benefit transfers?

No, we do not advise on final salary pension transfers or defined benefit transfers. We will be clear about this when discussing the help you need.

Do you offer advice on long-term care or later-life planning?

Yes, we provide advice on long-term care and later-life planning. We can include these needs within your wider financial plan.

Can you help with Inheritance Tax planning or estate planning?

Yes, we can help with Inheritance Tax planning and estate planning. Your advice will be shaped around your circumstances and the people you want to support.

Can you advise on investments such as individual savings accounts (ISAs)?

Yes, we advise on investments including individual savings accounts (ISAs). Your recommendations will be based on your goals and wider financial position.

Can you advise on protection such as life insurance, critical illness cover and income replacement?

Yes, we advise on protection including life insurance, critical illness cover and income replacement. We will help you consider the cover that fits your circumstances.

Do you offer a free initial consultation?

Yes, your initial consultation and the information-gathering stage are free. The How we charge page explains how you can get to know us before deciding whether to proceed.

How do you charge for financial advice?

Your initial consultation and information gathering are free. If you proceed, we charge a one-off implementation fee, payable by invoice or, where applicable, deducted from an investment. The How we charge page explains ongoing advice fees, which can be percentage-based or charged on an ad hoc time-cost basis.

What is your minimum fee?

Our minimum fee is £1,000 and applies from the implementation stage. Your initial consultation and information gathering are free, and the How we charge page explains when charges begin.

What do you typically charge for a financial plan?

Your initial consultation and information-gathering work are free. If you decide to proceed, the one-off implementation fee is typically between £1,000 and £1,500 and covers producing, discussing and putting the agreed financial plan into action. The How we charge page explains what this fee covers.

Do you charge fixed fees or a percentage of my investments?

Both fixed fees and percentage-based fees are available. We will explain the options so you can understand how your chosen service will be charged.

Do you receive commission?

We only receive commission for protection products we advise on. Where this applies, we will explain it clearly.

Do you charge VAT?

No, we do not charge VAT on our fees. The amount agreed with you will not include VAT.

How do I know whether your fees are competitive?

You can review our fees on the How we charge page and compare them with those of other firms. Look beyond price alone and consider the service, support and value included.

How do your fees compare with those of other financial advisers?

Our fees are broadly in line with those charged by comparable financial advisers. The most useful comparison is the overall service and value you receive.

How can I find your fees?

You can find our fees on the How we charge page and in our service agreement. You can also call us for a clear explanation of how the charges would apply to you.

Are my investments protected by the Financial Services Compensation Scheme (FSCS)?

Most of the investments we arrange are eligible for protection from the Financial Services Compensation Scheme (FSCS), subject to the scheme’s rules. We will confirm which protection applies to your specific investments.

What happens if something goes wrong or I have a complaint?

If something goes wrong, we will give you clear information about our complaints process and who to contact. If we cannot resolve the matter, the Financial Ombudsman Service website explains whether it can review your complaint.

How do you keep my personal data secure?

We keep your personal data in a secure, encrypted back-office system. Our Privacy policy page explains how we collect, use and protect your information.

Are you insured to give financial advice?

Yes, we are insured to provide financial advice. We can confirm the relevant details if you need them.

How can I check your FCA registration and authorisation?

You can check our registration and authorisation using firm number 630530. The FCA Register website lets you verify Blackstone Financial Management directly with the regulator.

Do you have client stories or case studies I can read?

Yes, you can read client stories and case studies on our website. The What clients say page shows how people in different circumstances have worked with Blackstone Financial Management.

How do you measure client satisfaction?

We measure client satisfaction through client surveys and requests for reviews. This feedback helps us understand how clients feel about the service they receive.

Have you won any awards or accreditations?

Yes, Blackstone Financial Management has received Top Rated recognition through VouchedFor. The Why choose us page explains more about our independent recognition and the experience you can expect.

Are you featured on VouchedFor?

Yes, Blackstone Financial Management is featured on VouchedFor. Our VouchedFor profile page brings together independent client reviews, so you can see what clients say about working with us.

Can you help me retire early?

Yes, we can help you explore whether early retirement is achievable. The Retirees page explains how your financial adviser can build a plan around your circumstances and retirement goals.

Can you help me plan my retirement?

Yes, retirement planning is a core area of our advice. The Retirees page explains how we can build a financial plan around the retirement you want.

What type of clients do you typically work with?

We work with retirees, business owners, self-employed people, families, executives and trusts. The Who we help page also shows how we support people building or managing wealth, those who have inherited money and people going through divorce.

Do you work with younger clients who are still building wealth?

Yes, we work with younger clients who are still building wealth. The Young professionals page explains how you can put a financial plan in place before you have accumulated significant assets.

Do you work with company directors or self-employed clients?

Yes, we work with company directors and self-employed clients. The Business owners page explains how your advice can reflect both your personal goals and the financial demands of running a business.

Do you work with clients approaching retirement or already retired?

Yes, we work with clients who are approaching retirement and those who have already retired. The Retirees page explains how your plan can be shaped around the stage you are at now.

Can you help clients who have inherited money?

Yes, we help clients who have inherited money. We will take time to understand what you want the inheritance to achieve before advising you.

Can you help clients who have sold, or are in the process of selling, a business?

Yes, we help clients who have sold a business or are preparing to sell one. The Business owners page explains how the proceeds can fit into your wider financial future.

Can you help clients manage their finances after a bereavement?

Yes, we can help you manage your finances after a bereavement. You will have space to explain what has changed before we discuss the support you need.

Do you specialise in working with business owners, retirees or professionals?

Yes, we specialise in working with business owners, retirees and professionals. The Who we help page explains how your advice will be tailored to your circumstances rather than built around a one-size-fits-all approach.

Do you offer financial advice for expats or non-UK residents?

No, we do not provide financial advice for expats or non-UK residents. Our advice is intended for clients based in the UK.

Can you help if I already have existing investments or pensions elsewhere?

Yes, we can help if you already have investments or pensions elsewhere. We can review them as part of your wider financial position.

Is there a minimum amount of investable assets or income I need to become a client?

Not necessarily; there is no automatic requirement for a set level of investable assets or income. Use the Contact us page to discuss your circumstances and the advice you need before we confirm whether we can help.

How can I book an initial meeting?

You can book an initial meeting by telephone, email or through the Contact us page on our website. Call 0161 482 8285 or email to start the conversation.

Do I have to pay for an initial meeting?

No, your initial meeting is free. The How we work page explains how this no-obligation conversation helps you talk through your needs before making a financial commitment.

What do I need to bring to an initial meeting?

You only need to bring yourself to the initial meeting. The focus is on listening to you and understanding what you are looking for.

What happens in the first meeting?

Your first meeting is centred on you. The How we work page explains how we listen to your goals and circumstances before discussing the next steps.

How long should I allow for an initial meeting?

Allow around 90 minutes for your initial meeting. This gives you enough time to explain your circumstances and what you would like to achieve.

Do I have to sign up to your services at an initial meeting?

No, you do not have to sign up at the initial meeting. You can use the conversation to decide whether working together feels right for you.

Do you have a female financial adviser I can work with?

At the moment, we do not have a female financial adviser in the team. Our team page shows who is currently available, so you can decide whether the arrangement feels right for you.

What happens if my financial adviser is away on holiday?

If your financial adviser is away, our office team and other advisers can help you. You will still have access to support when you need it.

How often will I hear from my financial adviser?

You will hear from us regularly when there are updates relevant to you. We also aim to hold at least one formal review every year.

Do you offer cashflow planning as part of your service?

Yes, cashflow planning can form part of your service. The How we work page explains how your financial adviser can build it into your wider financial plan.

What happens if my circumstances change?

Changing circumstances are not a problem; most people’s lives and priorities evolve over time. Tell us what has changed, and we can review what it means for your financial plan.

Can you work alongside my accountant or solicitor?

Yes, we can work alongside your accountant or solicitor. This joined-up approach helps keep the professionals supporting you aligned.

Can you coordinate with my mortgage adviser if they need information from you?

Yes, we can coordinate with your mortgage adviser when they need information from us. We will help keep communication straightforward between everyone involved.

What happens if my financial adviser leaves the firm?

If your financial adviser leaves the firm, we will help you move to a suitable alternative within the team. Our team page introduces the people who can support a smooth transition.

Can I see an example of a financial plan?

Yes, you can see an example of a financial plan. The How we work page also explains where the plan fits within the wider advice process, so you know what to expect.

Will I be able to see the value of my investments online?

Yes, you will be able to view the value of your investments online. This gives you convenient access to current valuations.

Do you provide an online portal for clients to view their investments?

A dedicated online client portal is due to be introduced soon. Until then, you will still be able to view the value of your investments online.

How often will I meet with my financial adviser?

You will meet your financial adviser at least once a year. In practice, most clients meet with us at least twice a year, and the How we work page explains how regular reviews fit into your service.

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